CANCELLATIONS AND RETURNS

You may cancel your order providing that you follow the following guidelines:

 

Notify us of the cancellation by phone [Support: +357 24 812300] or by email within 14 (fourteen) working days of delivery.

 

Items will only be accepted if the condition of the item is in a providing as with the ability to re-pack it and its unused.

 

Refunds for items will be provided as e-store vouchers or as cash back depending on the choice of the customer ( “you” ). The item will be valid for refund 14 (fourteen) after it was delivered to the customer ( “you” ).

 

You must make sure the goods are available for collection by our courier service who can only collect during the daytime on weekdays (not weekends or Bank Holidays) within 7 (seven) days of notifying us of the return. We will pay the cost of the return unless you or the recipient fails to organize the collection within 7 (seven) days of the returning of the item and if the reason of return is based on Christou Bros process, ie. late delivery, etc. If you just change your mind, you have to pay the postage and we will refund only upon reception of goods and provided they arrive undamaged and unused.