Delivery Information

DELIVERY


For deliveries within Cyprus ( domestic ) we offer 2euro delivery for all purchases and are delivered using express courier to your nearest GAP Akis Express pick-up point.


WAYS TO ORDER

  1. Shop online at www.christoubros.com on your desktop, tablet or mobile. At the moment we are still building our on-line shop, the online collection is limited, but updated regularly.
  2. Email: [email protected]
  3. Call at 00357-24 812300 for phone order
  4. Send us a message on Facebook with your order.


HOW TO PAY

  • Cash upon delivery.
  • We accept payment by American Express, Credit Card, Debit Card, Discover, Diners Club, JCB, VISA, VISA Electron, MasterCard and PayPal account.
  • We accept Paypal Payment. No direct payment processors are set for paying with the above payment methods, but you can still be redirected to PayPal and pay using the above methods except PayPal account still using PayPal’s checkout page.


DELIVERY TIME

Orders should arrive within 2-5 workdays after we have received payment, but may vary depending on the destination. Christou Bros is NOT responsible for any delays of your package during taxi delivery, we have NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment, due to unforeseen circumstances not controlled by us.

Additional information may be requested for your purchase validation. Therefore, and in order to avoid any delay, you are called upon to make your order using one at least active and patented or professional email address and a valid telephone number so we can contact you at any time. Please note that a 24 hours delay is expected in terms of delivery of the order, because for security reasons, all orders paid by a credit or debit card are subject to verification by christoubros.com . We cannot be held responsible for consequences due to delivery delay or loss of your parcel caused by carrier.

 

FORCE MAJEURE


Christou Bros is not responsible for delays in carrying out orders (delivery included) due to circumstances not attributable to us. For example due to fault or major majeure that will be entitled to an extension of time for carrying the order out. I.e. In case of strikes, acts of terrorism, war, problems on suppliers / transports / production, fluctuations in exchange rates, governmental or legislative acts, pandemics and natural disasters. Should such incidents last more than 2 months, either contracting party without compensation may terminate this Agreement.


INSURANCE


All courier deliveries are fully insured. In the unlikely event your order arrives damaged, claims should be made by email 48 hours of receipt.


LOST OR DAMAGED ITEMS


You understand and agree that Christou Bros shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. We will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.